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Friday, June 10 • 9:00am - 10:00am
Inconvenient exposure: Managing controversial content in digital collections

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From family history to wrongful arrests to genocide denial, our community collections are reaching more people in more places, and not everyone is happy about it. So, how do you handle online pushback about your digital collections? Is it censorship or good policy to remove a newspaper article from the collection because someone’s checkered past is affecting their present? What happens when a collection sheds new light on a controversy? This session will discuss a wide array of examples of individual and community response to controversial content online. We’ll see how organizations are managing everything from personal information removal requests to hacked servers as new or buried narratives emerge through digitization. The session hopes to instigate conversation around planning digitization of controversial - or potentially controversial - material with respect and honesty, audience experience with in-house policies around personal information, and idea sharing for sustainable and comprehensive community representation online.

avatar for Jess Posgate

Jess Posgate

Projects Coordinator, OurDigitalWorld
Jess Posgate has an MA in English Literature (UVictoria) and MISt in Library Science (UToronto) and has been involved in online resource projects and managing community heritage projects since 2005. Since 2009, Jess has been working with OurDigitalWorld and the GLAM sector to create... Read More →

Friday June 10, 2022 9:00am - 10:00am ADT